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Terms and Conditions


The customer agrees to submit to the exclusive jurisdiction of the courts of the United Kingdom to settle any disputes.


Your privacy is of the utmost importance to us. We will handle and process your data in full compliance with the laws of the United Kingdom.

We do not store credit card details nor do we share customer details with any 3rd parties apart from where necessary to process your payment (e.g. Banks)

In common with most websites, this website makes use of Cookies. These shall only be used for our own technical purposes. We will not pass details of your internet activity to third parties or use third party tracking cookies.


When you are required to enter personal data (eg. Reservations), your personal details will be sent securely using Secure Sockets Layer (SSL) encryption.

Your credit card details will be entered on a secured page and transmitted using SSL.

We are independently checked for security (PCI compliance).

We do not store your credit card details.


We do not warrant that the Service will be uninterrupted or the Website error-free. There may be delays, omissions, and interruptions in the availability of the Service or the Website.


Your Email address will be kept secure by us and not passed to any third party.

We will use your Email address for correspondence associated with an order or reservation

We may also send you occasional newsletters unless and until you have advised us that you do not wish us to do this


Copyright of the design and software of this website is owned by Becoms Limited.

Copyright of the content of the website (text, images etc) is owned by Guildhall Restaurant Limited

Use of this website is on the condition you may not adapt, copy, reproduce, store, distribute, display, publish or create derivative works from any part of the Website.

Payments & Refund Policy

If you have any payment issue this should be addressed directly to the Company via the contact page.

If you cancel an order once it has been placed, no refund will be paid.

Restaurant Reservations

Whilst we will make our best endeavour to honour all reservations, no liability is accepted if we are unable to do so due to technical failure or any other reason.

Dogs are not allowed indoors (except for assistance dogs).

Please indicate when making a booking if you have guests in wheelchairs so we can allocate an accessible table.

You must notify us if you wish to cancel a reservation.

If you arrive more than 15 minutes late and have not called us we will cancel the reservation.

If you arrive more than 30 minutes late your reservation will be cancelled.


We reserve the right to amend these Terms and Conditions from time to time.

Any amendments will take effect as soon as they are published on the Website. No further notification will be given. The continued use of the Website following such publication will represent an agreement by you to be bound by these Terms and Conditions as amended.

Users are advised to check the website for the latest terms & conditions at regular intervals.


In these terms and conditions:

"Website" means the website hosted at the domain names,, or any website displaying these terms and conditions. This includes any subdomain or alias of these domain names.

"Services" means all the facilities made available via the Website.

"Company", "We", "Us", "", "St Tropez Lounge", "St Tropez Club",  "St Tropez Restaurant", "" , "Guildhall Lounge","Guildhall on the Quay" or "Guildhall Restaurant" means the company Guildhall Restaurant Limited.

Business Ownership

St Tropez Lounge, St Tropez Club, Saint Tropez Lounge, St Tropez Restaurant, Guildhall Lounge, Guildhall Restaurant, Guildhall on the Quay are trading names of Guildhall Restaurant Limited a company registered in England & Wales (number 12431884).


To contact St Tropez Lounge you may use the contact us page or call us on (01202) 670769.

Our trading address is 1 High Street, Poole BH15 1AB.